Returns & Exchanges
At Coterie Brooklyn, we want you to love every piece in your home. If you are not completely satisfied with your purchase, we accept returns on eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all home decor pieces are securely wrapped to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our Brooklyn studio inspects the returned items, we will process your refund to your original payment method within 5-7 business days.